Unthread

Unthread YC Application

Summer 2022Active

Unthread went through Y Combinator in the Summer 2022 batch as a B2B company. Below: what the company does, who founded it, and its application to YC, reconstructed question by question in the real YC form.

YC batch
Summer 2022
Industry
B2BProductivity
Team size
7
Status
Active
Launched
2022

Founders

  • Tom Bachant
    Tom BachantFounder
  • Jake McCloskey
    Jake McCloskeyFounder

What Unthread does

Unthread is an AI-powered helpdesk built natively into Slack. We help companies to automate the creation and resolution of tickets right from a Slack channel. We work with IT, HR, and CX teams at some of the world's largest companies to resolve tickets instantly using AI.

Unthread's YC application, reconstructed

Y Combinator application

Unthread, Summer 2022 batch. The real form questions, answered from public data.

  1. Founders2
  2. Company7
  3. Progress7
  4. Idea4
  5. Equity3
  6. Curious2
  7. Batch Preference1

Company

Company name

Unthread

Describe what your company does in 50 characters or less.

Automate support ops natively in Slack

What is your company going to make? Please describe your product and what it does or will do.

We made an AI-powered helpdesk that lives inside Slack. It automates creating and resolving tickets right from Slack channels, so IT, HR, and customer experience teams don't have to switch apps or manually triage issues. The AI handles common requests and frees teams to focus on tougher problems.

Where do you live now, and where would the company be based after YC?

We're based in New York, NY and the company will remain here after YC.

Explain your decision regarding location.

We work closely with teams based in large companies here, and New York gives us access to customers and talent we want to build the product with. We're all located here now, so it's natural to keep the company here.

21 more answers in the full application

Founders, Progress, Idea, Equity, Curious, Batch Preference are in the full version. Create a free account to open it in YC Insights, next to every other YC batch.

Frequently Asked Questions

Is this the real Unthread YC application?

No. Y Combinator keeps submitted applications private. This is a reconstruction: the real YC form questions, answered from Unthread's public data (launch notes, founder backgrounds, product description). It shows how a company like Unthread would present itself to YC, not the text they submitted.

What YC batch was Unthread in?

Unthread was part of the Y Combinator Summer 2022 batch.

Who founded Unthread?

Unthread was founded by Tom Bachant, Jake McCloskey.

What does Unthread do?

Automate support ops natively in Slack

How do I read the full reconstructed application?

Create a free Round Funded account. The full 26-answer version of Unthread's application, and every other YC batch, is in YC Insights.

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