careCycle YC Application

Winter 2025Active

careCycle went through Y Combinator in the Winter 2025 batch as a B2B company. Below: what the company does, who founded it, and its application to YC, reconstructed question by question in the real YC form.

YC batch: Winter 2025
Industry: B2B
Team size: 5
Status: Active
Launched: 2025

Founders

Alex DoonancoFounder
Evan RoubekasFounder

What careCycle does

careCycle is an AI workforce for medicare agencies and FMOs - helping leading agencies achieve 5x higher conversions, 37% better retention, and saving thousands of agent hours. We're transforming how Medicare agencies handle member relationships with teams of voice AI agents. We're solving the industry's biggest challenge: 50% annual member churn caused by poor post-enrollment engagement. Our multi-agent AI teams work together to handle the entire customer journey - from initial contact through enrollment and ongoing care. When a lead comes in after hours, one AI agent answers and schedules a callback, another calls at the perfect time, a third captures qualifying information, and a fourth handles the warm transfer to a licensed agent. This approach helped a leading FMO write over $2M in renewals during AEP 2024 while reducing agent talk time by 20% per sale. We've pioneered a purpose-built solution for Medicare's unique compliance requirements. Unlike generic AI platforms, our system features built-in HIPAA/CMS compliance, real-time data structuring, and seamless CRM integration. This enables agencies of all sizes to deliver enterprise-grade member care without massive infrastructure investments. Early metrics show the power of our approach: - 5x increase in after-hours conversion rates - 37% improvement in 90-day retention - 3,000+ agent hours saved in a single AEP - $2M+ in additional renewals during AEP 2024 The Medicare Advantage market represents a massive opportunity, with over $360B in annual premiums and growing 10% year over year. By solving the member retention challenge, we're positioning ourselves to capture significant value by transforming the member care experience for beneficiaries.

careCycle's YC application, reconstructed

Y Combinator application

careCycle, Winter 2025 batch. The real form questions, answered from public data.

Founders2
Company7
Progress7
Idea4
Equity3
Curious2
Batch Preference1

Company

Company name

careCycle

Describe what your company does in 50 characters or less.

Voice AI teams for medicare agencies

What is your company going to make? Please describe your product and what it does or will do.

We build multi-agent voice AI software that handles Medicare agency member communications. Our system automates after-hours calls, lead qualification, member retention, and warm transfers to licensed agents - all designed to reduce agent hours and improve conversions within Medicare Advantage agencies and FMOs.

Where do you live now, and where would the company be based after YC?

We live in San Francisco, CA, and will remain based here after YC.

Explain your decision regarding location.

San Francisco is the right home because of access to AI talent, health tech customers, and investor networks needed to grow careCycle.

21 more answers in the full application

Founders, Progress, Idea, Equity, Curious, Batch Preference are in the full version. Create a free account to open it in YC Insights, next to every other YC batch.

See full application

Frequently Asked Questions

Is this the real careCycle YC application?

No. Y Combinator keeps submitted applications private. This is a reconstruction: the real YC form questions, answered from careCycle's public data (launch notes, founder backgrounds, product description). It shows how a company like careCycle would present itself to YC, not the text they submitted.