Userlens YC Application

Spring 2026Active

Userlens went through Y Combinator in the Spring 2026 batch as a B2B company. Below: what the company does, who founded it, and its application to YC, reconstructed question by question in the real YC form.

YC batch: Spring 2026
Industry: B2BProductivity
Team size: 4
Status: Active
Launched: 2026

Founders

Ankur DahamaFounder
Hai TaFounder

What Userlens does

Most B2B churn is preventable - most teams just see it too late. By the time a CSM notices, the champion has already quietly disengaged, key features went unadopted, and the renewal conversation is damage control. The dangerous part? The customer might still be logging in, but they've stopped using what actually matters. Userlens catches all of that months earlier. Our AI agents monitor every user at every account the way your best CSM watches your top five strategic accounts: - feature adoption - usage trends - champion engagement - sentiment shifts in Slack and Intercom - open support issues. When a signal hits (churn risk, renewal, expansion opportunity), Userlens doesn't just alert you. It builds the talking points and deck on top of your team's approved templates and playbook. If you have CSMs, Userlens makes every one of them your best. If you don't have one yet, Userlens runs your book like the best CSM money could buy.

Userlens's YC application, reconstructed

Y Combinator application

Userlens, Spring 2026 batch. The real form questions, answered from public data.

Founders2
Company7
Progress7
Idea4
Equity3
Curious2
Batch Preference1

Company

Company name

Userlens

Describe what your company does in 50 characters or less.

Agentic CSM AI to upsell & renew enterprise deals

What is your company going to make? Please describe your product and what it does or will do.

We built AI agents that monitor customer usage data across every user at an enterprise account, catching early signals of churn or expansion opportunity by tracking feature adoption, engagement, and sentiment in Slack and Intercom. When risk or opportunity shows up, our system generates tailored talking points and decks aligned with the customer success playbook. This lets CSM teams act before the renewal conversation becomes damage control or even replace CSMs for companies that don't have them yet.

Where do you live now, and where would the company be based after YC?

We live in Helsinki, Finland, and plan to keep the company based here after YC.

Explain your decision regarding location.

We chose Helsinki because it's our home and where we can hire great engineers. We believe we can scale globally from here thanks to our remote-first model and the nature of our AI SaaS product.

21 more answers in the full application

Founders, Progress, Idea, Equity, Curious, Batch Preference are in the full version. Create a free account to open it in YC Insights, next to every other YC batch.

See full application

Frequently Asked Questions

Is this the real Userlens YC application?

No. Y Combinator keeps submitted applications private. This is a reconstruction: the real YC form questions, answered from Userlens's public data (launch notes, founder backgrounds, product description). It shows how a company like Userlens would present itself to YC, not the text they submitted.