OpenSight YC Application

Winter 2023Inactive

OpenSight went through Y Combinator in the Winter 2023 batch as a B2B company. Below: what the company does, who founded it, and its application to YC, reconstructed question by question in the real YC form.

YC batch: Winter 2023
Industry: B2BOperations
Team size: 3
Status: Inactive
Launched: 2023

Founders

Ruoni WangFounder/CEO
Jeff HuangFounder/CTO
Victoria WanFounder/COO

What OpenSight does

OpenSight helps companies quickly scale up their support function and resolve customers' questions much faster. With the latest advancement in LLMs, OpenSight offers accurate answers and action resolution paths resolving >70% of inbound customer inquiries.

OpenSight's YC application, reconstructed

Y Combinator application

OpenSight, Winter 2023 batch. The real form questions, answered from public data.

Founders2
Company7
Progress7
Idea4
Equity3
Curious2
Batch Preference1

Company

Company name

OpenSight

Describe what your company does in 50 characters or less.

AI-powered customer support automation

What is your company going to make? Please describe your product and what it does or will do.

We built an AI-driven platform that handles customer support inquiries for fast-growing companies. Our product reads incoming support tickets, then provides accurate answers and directs action paths, resolving over 70% of questions without human intervention. This helps support teams scale quickly while improving response speed and accuracy.

Where do you live now, and where would the company be based after YC?

We live and work distributed: San Francisco, Sunnyvale, and remote. After YC, we plan to remain distributed to access diverse talent and stay close to key customers on the West Coast.

Explain your decision regarding location.

Our team naturally formed across SF, Sunnyvale, and remotely. This distribution lets us hire talent without relocating and remain close to a network of fast-growing tech companies on the West Coast, our main market.

21 more answers in the full application

Founders, Progress, Idea, Equity, Curious, Batch Preference are in the full version. Create a free account to open it in YC Insights, next to every other YC batch.

See full application

Frequently Asked Questions

Is this the real OpenSight YC application?

No. Y Combinator keeps submitted applications private. This is a reconstruction: the real YC form questions, answered from OpenSight's public data (launch notes, founder backgrounds, product description). It shows how a company like OpenSight would present itself to YC, not the text they submitted.