cloud humans YC Application

Winter 2021Active

cloud humans went through Y Combinator in the Winter 2021 batch as a B2B company. Below: what the company does, who founded it, and its application to YC, reconstructed question by question in the real YC form.

YC batch: Winter 2021
Industry: B2BOperations
Team size: 30
Status: Active
Launched: 2021

Founders

Ian KraskoffFounder
Bruno CecattoFounder
Felipe Serra de OliveiraFounder

What cloud humans does

cloud humans introduces claudIA, every startup's CX super agent. ClaudIA is a GPT based bot who can answer any customer support tickets with zero tech effort and already integrated with your current flows and systems. With ClaudIA, you can automate 55-90% of your customer's enquiries while maintaining the same service level you are proud of. Gain efficiency, scalability and quality today. Try it free (demo): Reach out if you have any questions:

cloud humans's YC application, reconstructed

Y Combinator application

cloud humans, Winter 2021 batch. The real form questions, answered from public data.

Founders2
Company7
Progress7
Idea4
Equity3
Curious2
Batch Preference1

Company

Company name

cloud humans

Describe what your company does in 50 characters or less.

AI-powered customer service for startups

What is your company going to make? Please describe your product and what it does or will do.

We built claudIA, a GPT-based customer support chatbot that automates answering customer tickets without any technical setup. It's integrated with existing workflows so startups can automate most inquiries while keeping service quality.

Where do you live now, and where would the company be based after YC?

We live and work in New York City and São Paulo; the company operates from both locations.

Explain your decision regarding location.

The founders are split between NYC and São Paulo, which reflects our global approach and access to talent and customers in both cities.

21 more answers in the full application

Founders, Progress, Idea, Equity, Curious, Batch Preference are in the full version. Create a free account to open it in YC Insights, next to every other YC batch.

See full application

Frequently Asked Questions

Is this the real cloud humans YC application?

No. Y Combinator keeps submitted applications private. This is a reconstruction: the real YC form questions, answered from cloud humans's public data (launch notes, founder backgrounds, product description). It shows how a company like cloud humans would present itself to YC, not the text they submitted.