Berry

Berry YC Application

Winter 2023Active

Berry went through Y Combinator in the Winter 2023 batch as a B2B company. Below: what the company does, who founded it, and its application to YC, reconstructed question by question in the real YC form.

YC batch
Winter 2023
Industry
B2BOperations
Team size
8
Status
Active
Launched
2023

Founders

  • Ann Chan
    Ann ChanFounder

What Berry does

Berry offers an AI CSM that scales customer success for SaaS companies. Every post-sales organization faces the challenge of scaling customer success without having to hire more. Berry combines the best of the two worlds - taking the white-glove onboarding experience and offering it at scale. Our AI CSM onboards, trains and grows accounts for you non-stop. It’s a 10x hire to your team - at a fraction of the cost.

Berry's YC application, reconstructed

Y Combinator application

Berry, Winter 2023 batch. The real form questions, answered from public data.

  1. Founders2
  2. Company7
  3. Progress7
  4. Idea4
  5. Equity3
  6. Curious2
  7. Batch Preference1

Company

Company name

Berry

Describe what your company does in 50 characters or less.

Scale customer success and onboarding with AI

What is your company going to make? Please describe your product and what it does or will do.

We built an AI customer success manager that automates onboarding, training, and account growth for SaaS post-sales teams. It replicates the quality of a white-glove onboarding experience but at scale, letting companies support more customers without hiring more CSMs.

Where do you live now, and where would the company be based after YC?

The team is distributed with a base in San Francisco, CA. After YC, Berry will remain headquartered in San Francisco with remote team members.

Explain your decision regarding location.

San Francisco is where our founders live and where most of our network and customers are, so it makes sense to base the company here while embracing remote work for the team.

21 more answers in the full application

Founders, Progress, Idea, Equity, Curious, Batch Preference are in the full version. Create a free account to open it in YC Insights, next to every other YC batch.

Frequently Asked Questions

Is this the real Berry YC application?

No. Y Combinator keeps submitted applications private. This is a reconstruction: the real YC form questions, answered from Berry's public data (launch notes, founder backgrounds, product description). It shows how a company like Berry would present itself to YC, not the text they submitted.

What YC batch was Berry in?

Berry was part of the Y Combinator Winter 2023 batch.

Who founded Berry?

Berry was founded by Ann Chan.

What does Berry do?

Scale customer success and onboarding with AI

How do I read the full reconstructed application?

Create a free Round Funded account. The full 26-answer version of Berry's application, and every other YC batch, is in YC Insights.

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