Observe.AI YCアプリケーション

Winter 2018Active

Observe.AIはWinter 2018バッチでB2B企業としてY Combinatorを卒業しました。以下：会社の事業内容、創業者、そして実際のYCフォームで質問ごとに再構築されたYCへの応募内容。

YCバッチ: Winter 2018
業界: B2BSales
チーム規模: 240
ステータス: Active
ローンチ済み: 2017

創業者

Swapnil JainFounder/CEO

Observe.AIの事業内容

Observe.AI, a leader in Contact Center AI, transforms customer experiences and improves agent performance by helping top brands analyze 100% of calls and streamline quality assurance workflows. With Observe.AI, businesses transcribe every call with high accuracy and coach agents while gaining full visibility into their customer service operations. Observe.AI brings the power of agent assistance, automatic speech recognition, and Natural Language Processing (NLP) to modern contact centers and their frontline teams. Observe.AI is trusted by more than 150 customers and partners, including Root Insurance, Alcon Laboratories, Tripadvisor, and Pearson. Backed by Menlo Ventures, Next47, NGP Capital, Scale Ventures, Nexus Ventures, Emergent Ventures, Steadview Capital, 01 Ventures and Y-Combinator, Observe.AI’s headquarters is in San Francisco with an office in Bangalore, India. For more information, visit

Observe.AIのYCアプリケーション、再構築済み

Y Combinator 申請

Observe.AI 様、Winter 2018 バッチ。公開データから回答された、実際のフォームの質問。

Founders2
Company7
Progress7
Idea4
Equity3
Curious2
Batch Preference1

Company

Company name

Observe.AI

Describe what your company does in 50 characters or less.

Contact center AI platform

What is your company going to make? Please describe your product and what it does or will do.

We build a platform that transcribes and analyzes 100% of contact center calls with high accuracy. Our product helps QA teams streamline workflows and coaches agents in real-time, improving customer service operations through deep insights powered by AI and NLP.

Where do you live now, and where would the company be based after YC?

We live in San Francisco, and our company is based here with an additional office in Bangalore, India.

Explain your decision regarding location.

San Francisco is where most of our customers and tech talent are. Bangalore supports engineering and scale. This split lets us stay close to the market while building the product efficiently.

フルアプリケーションで21件の追加回答

はフルバージョンにあります。無料アカウントを作成して、他のすべてのYCバッチの横にあるYCインサイトで開いてください。

申請内容全体を見る

よくある質問

Observe.AIの実際のYCアプリケーションですか？

いいえ。Y Combinatorは提出されたアプリケーションを非公開にしています。これは再構築されたものです。実際のYCフォームの質問に、Observe.AIの公開データ（ローンチノート、創業者経歴、製品説明）から回答しています。Observe.AIのような会社がYCにどのようにアピールするかを示しており、彼らが提出したテキストではありません。