Workbase YC Application

Summer 2020Acquired

Workbase went through Y Combinator in the Summer 2020 batch as a B2B company. Below: what the company does, who founded it, and its application to YC, reconstructed question by question in the real YC form.

YC batch: Summer 2020
Industry: B2BProductivity
Status: Acquired
Launched: 2020

Founders

John TanFounder
Ed ParsonsFounder

What Workbase does

We help B2B companies reduce churn and grow customer spending. Our product gives account managers access to data dashboards and priority checklists needed to proactively save customers and upsell them to more profitable products. Most companies have all the data they need to figure this out, but it’s often locked away in 20 different systems. There is no central place for an account manager to easily prioritize which customers to focus on and what actions to take to help them. Workbase is the solution, by one-click integrating the data sources and customizing the interface and actions for each company. When working on similar internal tools at companies like Segment, we saw first-hand that proactively managing the customer journey could increase net retained revenue by as much as 20 percent.

Workbase's YC application, reconstructed

Y Combinator application

Workbase, Summer 2020 batch. The real form questions, answered from public data.

Founders2
Company7
Progress7
Idea4
Equity3
Curious2
Batch Preference1

Company

Company name

Workbase

Describe what your company does in 50 characters or less.

Data & workflow platform for B2B account teams

What is your company going to make? Please describe your product and what it does or will do.

We are building Workbase, a platform that integrates a company's scattered customer data across multiple systems into one dashboard tailored for B2B account managers. It helps them prioritize which customers to focus on and suggests actions to reduce churn and grow revenue through upsells.

Where do you live now, and where would the company be based after YC?

We live in San Francisco, CA, and the company would be based there after YC.

Explain your decision regarding location.

We live in San Francisco because it's where we both live and where many B2B SaaS companies and account teams are headquartered, giving us access to our target customers and network.

21 more answers in the full application

Founders, Progress, Idea, Equity, Curious, Batch Preference are in the full version. Create a free account to open it in YC Insights, next to every other YC batch.

See full application

Frequently Asked Questions

Is this the real Workbase YC application?

No. Y Combinator keeps submitted applications private. This is a reconstruction: the real YC form questions, answered from Workbase's public data (launch notes, founder backgrounds, product description). It shows how a company like Workbase would present itself to YC, not the text they submitted.