ScopeAI YC Application

Winter 2017Acquired

ScopeAI went through Y Combinator in the Winter 2017 batch as a B2B company. Below: what the company does, who founded it, and its application to YC, reconstructed question by question in the real YC form.

YC batch: Winter 2017
Industry: B2BOperations
Team size: 4
Status: Acquired
Launched: 2017

Founders

Natalie AbeysenaFounder/CEO
Luciano ArangoFounder/CTO

What ScopeAI does

ScopeAI automates the process of communicating user insights to product and operation teams. The product leverages natural language processing (a form of AI) to extract insights from customer conversations. It integrates with existing support channels such as Zendesk, Intercom, Desk.com (salesforce) to automatically tag and analyze conversations for trends in customer feedback.

ScopeAI's YC application, reconstructed

Y Combinator application

ScopeAI, Winter 2017 batch. The real form questions, answered from public data.

Founders2
Company7
Progress7
Idea4
Equity3
Curious2
Batch Preference1

Company

Company name

ScopeAI

Describe what your company does in 50 characters or less.

Automatically extract valuable insights from customer service

What is your company going to make? Please describe your product and what it does or will do.

We built a tool that uses natural language processing to automatically identify and tag trends in customer support conversations. It connects to existing support channels like Zendesk and Intercom and surfaces user feedback insights to product and operations teams.

Where do you live now, and where would the company be based after YC?

We live in Los Angeles and San Francisco, and after YC the company would be based in the Bay Area.

Explain your decision regarding location.

We are currently split between LA and SF because that's where the founders live. Post-YC, being in San Francisco will help with access to investors and tech talent.

21 more answers in the full application

Founders, Progress, Idea, Equity, Curious, Batch Preference are in the full version. Create a free account to open it in YC Insights, next to every other YC batch.

See full application

Frequently Asked Questions

Is this the real ScopeAI YC application?

No. Y Combinator keeps submitted applications private. This is a reconstruction: the real YC form questions, answered from ScopeAI's public data (launch notes, founder backgrounds, product description). It shows how a company like ScopeAI would present itself to YC, not the text they submitted.