FirstSupport.ai YC 申请

Winter 2021Active

FirstSupport.ai 在 Winter 2021 批次的 Y Combinator 中作为一家 B2B 公司进行过。以下是：公司做什么、谁创立了它，以及其 YC 申请，按照真实 YC 表格逐题重建。

YC 批次: Winter 2021
行业: B2BOperations
团队规模: 4
状态: Active
已发布: 2021

创始人

Terry DjonyFounder

FirstSupport.ai 做什么

FirstSupport is an AI-powered assistant for customer support. We give AI superpowers to support agents so they can reply quicker, understand multiple languages, get information quickly from knowledge base, summarize ticket in one click, get weekly customer support report, and many more. Available on Zendesk.

FirstSupport.ai 的 YC 申请，重建版

Y Combinator 申请

FirstSupport.ai，Winter 2021 期。来自公开数据的真实申请问题解答。

Founders2
Company7
Progress7
Idea4
Equity3
Curious2
Batch Preference1

Company

Company name

FirstSupport.ai

Describe what your company does in 50 characters or less.

AI Assistant for Customer Support

What is your company going to make? Please describe your product and what it does or will do.

We built FirstSupport, an AI-powered assistant for customer support agents using Zendesk. Our product helps agents reply faster by summarizing support tickets, translating multiple languages, and quickly pulling the right info from their knowledge bases. It also gives weekly reports so support managers can track performance.

Where do you live now, and where would the company be based after YC?

We're based in Bandung, West Java, Indonesia and operating remotely. After YC, we'll likely keep the company here and continue remote work to stay flexible.

Explain your decision regarding location.

Bandung offers a good balance of talent and cost. Remote work lets us tap into developers and customers globally without relocating. It works well for us as a small team of four.

21 更多回答在完整申请中

Founders, Progress, Idea, Equity, Curious, Batch Preference 包含在完整版中。创建免费账户即可在 YC Insights 中打开，紧邻每个其他 YC 批次。

查看完整申请

常见问题解答

这是 FirstSupport.ai 的真实 YC 申请吗？

不是。Y Combinator 对提交的申请保密。这是重建版：使用 FirstSupport.ai 的公开数据（发布笔记、创始人背景、产品描述）回答真实的 YC 表格问题。它展示了像 FirstSupport.ai 这样的公司会如何向 YC 自我介绍，而不是他们提交的文本。

FirstSupport.ai 是哪个 YC 批次的？

FirstSupport.ai 是 Y Combinator Winter 2021 批次的成员。

谁创立了 FirstSupport.ai？

FirstSupport.ai 由 Terry Djony 创立。

FirstSupport.ai 做什么？