Inscrição YC de Fogbender

Winter 2022Active

Fogbender passou pela Y Combinator no batch Winter 2022 como uma empresa B2B. Abaixo: o que a empresa faz, quem a fundou e sua inscrição para a YC, reconstruída pergunta por pergunta no formulário real da YC.

Batch YC: Winter 2022
Indústria: B2B
Tamanho da equipe: 6
Status: Active
Lançada: 2022

O que Fogbender faz

Fogbender helps B2B companies support customer teams: think Intercom meets Slack's shared channels. Today, all customer software is explicitly or implicitly designed for helping individuals, not teams. This is forcing B2B companies - who sell products to teams, not individuals - to augment their default customer support platform (Zendesk, Intercom, Front, etc) with a second, "unofficial", system: Slack's shared channels. This causes a number of operational and logistical difficulties for both vendors and their customers, resulting in added costs, inefficiencies, and lost opportunities. With Fogbender, B2B vendors embed a team-to-team messaging widget directly on their customer dashboard, where all users belonging to an account can - with no additional authentication - 1) see a list of currently-open issues 2) participate in conversations with their own team and the vendor, and 3) search all historical discussions.

Inscrição YC de Fogbender, reconstruída

Inscrição Y Combinator

Fogbender, lote Winter 2022. As verdadeiras perguntas do formulário, respondidas com dados públicos.

Founders2
Company7
Progress7
Idea4
Equity3
Curious2
Batch Preference1

Company

Company name

Fogbender

Describe what your company does in 50 characters or less.

Customer support tool for API-selling companies

What is your company going to make? Please describe your product and what it does or will do.

We built a customer support tool specifically for B2B companies that sell APIs to other teams. Our product embeds a messaging widget directly in the customer's dashboard so teams on both sides can collaborate without extra login hurdles. Users can see open issues, chat together, and search historical conversations - all team focused, unlike existing tools meant for individual users.

Where do you live now, and where would the company be based after YC?

We live and work remotely. The company is fully remote and will remain so after YC.

Explain your decision regarding location.

Customer support tools today are built around individuals, but API companies sell to teams spread across organizations globally. Being remote lets us mirror the distributed teams who use our product and recruit talent beyond one city.

21 respostas a mais na inscrição completa

Founders, Progress, Idea, Equity, Curious, Batch Preference estão na versão completa. Crie uma conta gratuita para abri-la no YC Insights, ao lado de todos os outros batches da YC.

Ver inscrição completa

Perguntas Frequentes

Esta é a inscrição real da YC de Fogbender?

Não. A Y Combinator mantém as inscrições submetidas em privado. Esta é uma reconstrução: as perguntas reais do formulário da YC, respondidas a partir dos dados públicos de Fogbender (notas de lançamento, históricos de fundadores, descrição do produto). Mostra como uma empresa como Fogbender se apresentaria à YC, não o texto que eles submeteram.

Em qual batch da YC Fogbender esteve?

Fogbender fez parte do batch Winter 2022 da Y Combinator.

O que o Fogbender faz?

Customer support tool purpose-built for companies that sell APIs

Como eu leio o application completo reconstruído?

Crie uma conta gratuita no Round Funded. A versão completa de 26 respostas do application do Fogbender, e de todos os outros lotes do YC, está no YC Insights.