Aplikacja Handled do YC

Summer 2024Active

Handled przeszedł przez Y Combinator w batchu Summer 2024 jako firma z branży B2B. Poniżej: czym zajmuje się firma, kto ją założył i jej aplikacja do YC, zrekonstruowana pytanie po pytaniu w prawdziwym formularzu YC.

Batch YC: Summer 2024
Branża: B2BRetail
Wielkość zespołu: 2
Status: Active
Wystartowano: 2024

Foundersi

Audrey DjiyaCo-Founder/CEO
Peter NsakaCo-Founder/CTO

Czym zajmuje się Handled

Post-order operations are one of the least automated parts of e-commerce. After an order is placed, teams still spend their days tracking shipments, chasing exceptions, processing returns, adjusting invoices, and answering “Can you check this?” requests. This manual busywork lives outside core systems and scales linearly with order volume, forcing brands and 3PLs to keep adding headcount as they scale. Handled is an operations automation platform for e-commerce brands and the 3PLs that run their order fulfillment. We execute the manual work that happens after an order is placed by unifying post-order data across commerce, warehouse, carrier, and support systems. Handled gives teams real-time visibility across orders, shipments, returns, and inventory in one system - eliminating the need to dig through disconnected tools or react only after customers complain. When issues occur, Handled automatically executes the follow-up work, such as resolving shipment delays, processing returns, filing claims, or making order and billing adjustments, without manual back-and-forth. By combining visibility, issue detection, and automated execution in a single AI-powered operational layer, Handled replaces manual coordination with software-driven post-order operations in a large, recurring market tied directly to e-commerce volume.

Aplikacja Handled do YC, zrekonstruowana

Aplikacja Y Combinator

Handled, batch Summer 2024. Prawdziwe pytania z formularza, odpowiedzi na podstawie danych publicznych.

Founders2
Company7
Progress7
Idea4
Equity3
Curious2
Batch Preference1

Company

Company name

Handled

Describe what your company does in 50 characters or less.

Automating post-order ops for e-commerce brands

What is your company going to make? Please describe your product and what it does or will do.

We built an AI-powered platform that automates the manual operations e-commerce teams do after an order is placed. It pulls data from commerce, warehouse, carrier, and support systems to give real-time visibility and automatically handles issues like shipment delays, returns, claims, and invoice adjustments without users having to intervene.

Where do you live now, and where would the company be based after YC?

We live and work in New York, NY, and the company will remain based here after YC.

Explain your decision regarding location.

New York is where we have built our network, where our target customers and 3PLs operate, and it positions us close to the e-commerce ecosystem that needs better post-order operations tools.

21 dodatkowych odpowiedzi w pełnej aplikacji

Są w pełnej wersji. Utwórz darmowe konto, aby otworzyć je w YC Insights, obok każdego innego batcha YC.

Zobacz pełną aplikację

Często zadawane pytania

Czy to jest prawdziwa aplikacja Handled do YC?

Nie. Y Combinator utrzymuje prywatność złożonych aplikacji. Jest to rekonstrukcja: prawdziwe pytania z formularza YC, na które odpowiedziano na podstawie publicznych danych Handled (notatki o premierze, tło founderów, opis produktu). Pokazuje, jak firma taka jak Handled przedstawiłaby się YC, a nie tekst, który złożyli.