Solidroad YCアプリケーション

Winter 2025Active

SolidroadはWinter 2025バッチでB2B企業としてY Combinatorを卒業しました。以下：会社の事業内容、創業者、そして実際のYCフォームで質問ごとに再構築されたYCへの応募内容。

YCバッチ: Winter 2025
業界: B2B
チーム規模: 6
ステータス: Active
ローンチ済み: 2024

創業者

Mark HughesFounder
Patrick FinlayFounder

Solidroadの事業内容

Solidroad builds AI agents for CX teams, starting with training and QA. Solidroad agents train human reps in a simulated environment, and evaluate their performance in live customer channels. By starting with training and QA, our agents learn how humans learn, and their performance can be compared directly with human reps. This enables us to prove the value of the rest of the agents on our roadmap. Since launching last summer, we’ve reduced onboarding times by 50% at several of the world’s largest outsourced contact centres/BPOs like PartnerHero and Tech Mahindra, and improved go-live CSAT at Crypto.com by 3% (now above 90% CSAT).

SolidroadのYCアプリケーション、再構築済み

Y Combinator 申請

Solidroad 様、Winter 2025 バッチ。公開データから回答された、実際のフォームの質問。

Founders2
Company7
Progress7
Idea4
Equity3
Curious2
Batch Preference1

Company

Company name

Solidroad

Describe what your company does in 50 characters or less.

AI agents for CX teams' training and QA

What is your company going to make? Please describe your product and what it does or will do.

We build AI agents that help customer experience (CX) teams train new reps and conduct quality assurance. Our agents simulate customer interactions to train agents in a controlled environment and monitor live conversations to evaluate rep performance. Starting with training and QA lets us show clear value by reducing onboarding time and improving customer satisfaction before expanding to other CX tasks.

Where do you live now, and where would the company be based after YC?

We live and are based in San Francisco, CA, USA, and plan to keep the company here after YC.

Explain your decision regarding location.

San Francisco is where our team lives and where most customer contact centers and BPOs we work with are reachable. Being here keeps us close to customers and talent.

フルアプリケーションで21件の追加回答

はフルバージョンにあります。無料アカウントを作成して、他のすべてのYCバッチの横にあるYCインサイトで開いてください。

申請内容全体を見る

よくある質問

Solidroadの実際のYCアプリケーションですか？

いいえ。Y Combinatorは提出されたアプリケーションを非公開にしています。これは再構築されたものです。実際のYCフォームの質問に、Solidroadの公開データ（ローンチノート、創業者経歴、製品説明）から回答しています。Solidroadのような会社がYCにどのようにアピールするかを示しており、彼らが提出したテキストではありません。