Observe.AI

Application YC di Observe.AI

Winter 2018Active

Observe.AI ha partecipato a Y Combinator nel batch Winter 2018 come azienda B2B. Sotto: cosa fa l'azienda, chi l'ha fondata e la sua application a YC, ricostruita domanda per domanda nel form reale di YC.

Batch YC
Winter 2018
Settore
B2BSales
Dimensione team
240
Stato
Active
Lanciata
2017

Founder

  • Swapnil Jain
    Swapnil JainFounder/CEO

Cosa fa Observe.AI

Observe.AI, a leader in Contact Center AI, transforms customer experiences and improves agent performance by helping top brands analyze 100% of calls and streamline quality assurance workflows. With Observe.AI, businesses transcribe every call with high accuracy and coach agents while gaining full visibility into their customer service operations. Observe.AI brings the power of agent assistance, automatic speech recognition, and Natural Language Processing (NLP) to modern contact centers and their frontline teams. Observe.AI is trusted by more than 150 customers and partners, including Root Insurance, Alcon Laboratories, Tripadvisor, and Pearson. Backed by Menlo Ventures, Next47, NGP Capital, Scale Ventures, Nexus Ventures, Emergent Ventures, Steadview Capital, 01 Ventures and Y-Combinator, Observe.AI’s headquarters is in San Francisco with an office in Bangalore, India. For more information, visit

Application YC di Observe.AI, ricostruita

Domanda per Y Combinator

Observe.AI, batch Winter 2018. Le vere domande del form, risposte da dati pubblici.

  1. Founders2
  2. Company7
  3. Progress7
  4. Idea4
  5. Equity3
  6. Curious2
  7. Batch Preference1

Company

Company name

Observe.AI

Describe what your company does in 50 characters or less.

Contact center AI platform

What is your company going to make? Please describe your product and what it does or will do.

We build a platform that transcribes and analyzes 100% of contact center calls with high accuracy. Our product helps QA teams streamline workflows and coaches agents in real-time, improving customer service operations through deep insights powered by AI and NLP.

Where do you live now, and where would the company be based after YC?

We live in San Francisco, and our company is based here with an additional office in Bangalore, India.

Explain your decision regarding location.

San Francisco is where most of our customers and tech talent are. Bangalore supports engineering and scale. This split lets us stay close to the market while building the product efficiently.

21 risposte in più nell'application completa

Founders, Progress, Idea, Equity, Curious, Batch Preference sono nella versione completa. Crea un account gratuito per aprirla in YC Insights, accanto a ogni altro batch YC.

Domande Frequenti

Questa è l'application YC reale di Observe.AI?

No. Y Combinator mantiene private le application inviate. Questa è una ricostruzione: le domande del form YC reale, a cui si è risposto usando i dati pubblici di Observe.AI (note di lancio, background dei founder, descrizione del prodotto). Mostra come un'azienda come Observe.AI si presenterebbe a YC, non il testo che hanno inviato.

A quale batch YC apparteneva Observe.AI?

Observe.AI apparteneva al batch Winter 2018 di Y Combinator.

Chi ha fondato Observe.AI?

Observe.AI è stato fondato da Swapnil Jain.

Cosa fa Observe.AI?

Contact center AI platform.

Come leggo la ricostruzione completa della application?

Crea un account Round Funded gratuito. La versione completa di 26 risposte della application di Observe.AI, e di ogni altro batch YC, è in YC Insights.

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