FirstSupport.ai

Application YC di FirstSupport.ai

Winter 2021Active

FirstSupport.ai ha partecipato a Y Combinator nel batch Winter 2021 come azienda B2B. Sotto: cosa fa l'azienda, chi l'ha fondata e la sua application a YC, ricostruita domanda per domanda nel form reale di YC.

Batch YC
Winter 2021
Settore
B2BOperations
Dimensione team
4
Stato
Active
Lanciata
2021

Founder

  • Terry Djony
    Terry DjonyFounder

Cosa fa FirstSupport.ai

FirstSupport is an AI-powered assistant for customer support. We give AI superpowers to support agents so they can reply quicker, understand multiple languages, get information quickly from knowledge base, summarize ticket in one click, get weekly customer support report, and many more. Available on Zendesk.

Application YC di FirstSupport.ai, ricostruita

Domanda per Y Combinator

FirstSupport.ai, batch Winter 2021. Le vere domande del form, risposte da dati pubblici.

  1. Founders2
  2. Company7
  3. Progress7
  4. Idea4
  5. Equity3
  6. Curious2
  7. Batch Preference1

Company

Company name

FirstSupport.ai

Describe what your company does in 50 characters or less.

AI Assistant for Customer Support

What is your company going to make? Please describe your product and what it does or will do.

We built FirstSupport, an AI-powered assistant for customer support agents using Zendesk. Our product helps agents reply faster by summarizing support tickets, translating multiple languages, and quickly pulling the right info from their knowledge bases. It also gives weekly reports so support managers can track performance.

Where do you live now, and where would the company be based after YC?

We're based in Bandung, West Java, Indonesia and operating remotely. After YC, we'll likely keep the company here and continue remote work to stay flexible.

Explain your decision regarding location.

Bandung offers a good balance of talent and cost. Remote work lets us tap into developers and customers globally without relocating. It works well for us as a small team of four.

21 risposte in più nell'application completa

Founders, Progress, Idea, Equity, Curious, Batch Preference sono nella versione completa. Crea un account gratuito per aprirla in YC Insights, accanto a ogni altro batch YC.

Domande Frequenti

Questa è l'application YC reale di FirstSupport.ai?

No. Y Combinator mantiene private le application inviate. Questa è una ricostruzione: le domande del form YC reale, a cui si è risposto usando i dati pubblici di FirstSupport.ai (note di lancio, background dei founder, descrizione del prodotto). Mostra come un'azienda come FirstSupport.ai si presenterebbe a YC, non il testo che hanno inviato.

A quale batch YC apparteneva FirstSupport.ai?

FirstSupport.ai apparteneva al batch Winter 2021 di Y Combinator.

Chi ha fondato FirstSupport.ai?

FirstSupport.ai è stato fondato da Terry Djony.

Cosa fa FirstSupport.ai?

AI Assistant for Customer Support

Come leggo la ricostruzione completa della application?

Crea un account Round Funded gratuito. La versione completa di 26 risposte della application di FirstSupport.ai, e di ogni altro batch YC, è in YC Insights.

Più startup YC come FirstSupport.ai