Candidature YC de Typewise

Summer 2022Active

Typewise a été sélectionné par Y Combinator dans le cadre du batch Summer 2022 en tant qu'entreprise B2B. Ci-dessous : ce que fait l'entreprise, qui l'a fondée, et sa candidature à YC, reconstruite question par question dans le vrai formulaire YC.

Batch YC: Summer 2022
Secteur d'activité: B2BProductivity
Taille de l'équipe: 12
Statut: Active
Lancé: 2022

Fondateurs

David EberleFounder
Janis BernekerFounder

Ce que fait Typewise

Typewise is an AI-first customer service platform where orchestrated agents resolve requests end-to-end by taking real actions across your stack. Teams describe outcomes in natural language and the platform compiles them into working automations - no flowcharts, no code. You can safely simulate changes and roll them out step by step. Fortune 500 brands such as Unilever and DPD use Typewise to cut support effort by 50%+ while increasing CSAT and NPS. With 200+ integrations, Typewise reads from and writes to CRM, ERP, and other systems to fully resolve cases, handing off to humans only where they add the most value. Hybrid intelligence enables partial hand-offs, review-before-send, and context-preserving resumption - so teams stay in control. Operate natively within Typewise Ticketing, with optional integrations into your existing CRM or helpdesk systems such as Zendesk, Salesforce, or Freshdesk, and enhance agents with a CRM-embedded copilot. A company-specific AI language model keeps every interaction on-brand. EU-hosted and ISO 27001 certified, Typewise delivers measurable ROI in weeks - so you can start small and scale automation with confidence.

Candidature YC de Typewise, reconstruite

Candidature Y Combinator

Typewise, promotion Summer 2022. Les vraies questions de candidature, répondues à partir de données publiques.

Founders2
Company7
Progress7
Idea4
Equity3
Curious2
Batch Preference1

Company

Company name

Typewise

Describe what your company does in 50 characters or less.

Boosting customer service and sales productivity by 2-3x.

What is your company going to make? Please describe your product and what it does or will do.

We build an AI-first customer service platform that enables teams to automate support cases end-to-end by describing desired outcomes in natural language. The platform turns these instructions into automations without coding or flowcharts. It integrates deeply with CRM, ERP, and other systems across 200+ integrations, resolving requests fully, with humans stepping in only when necessary. Our platform supports hybrid intelligence features like partial hand-offs and review-before-send, all while letting teams simulate and roll out changes safely. Customers operate with our built-in ticketing or integrate into existing systems like Zendesk or Salesforce, using a tailored AI that keeps interactions on-brand.

Where do you live now, and where would the company be based after YC?

We live in Zürich, Switzerland, and will base the company here after YC.

Explain your decision regarding location.

We are based in Zürich because that's where we found our team and early users. It's a stable tech hub where we can grow, and our approach fits the EU market well, with data hosted in Europe.

21 réponses supplémentaires dans la candidature complète

se trouvent dans la version complète. Créez un compte gratuit pour l'ouvrir dans YC Insights, à côté de tous les autres batches YC.

Voir la candidature complète

Questions fréquemment posées

Est-ce la vraie candidature YC de Typewise ?

Non. Y Combinator garde les candidatures soumises privées. Ceci est une reconstruction : les vraies questions du formulaire YC, répondues à partir des données publiques de Typewise (notes de lancement, parcours des fondateurs, description du produit). Cela montre comment une entreprise comme Typewise se présenterait à YC, pas le texte qu'ils ont soumis.

À quel batch YC Typewise appartenait-il ?

Typewise faisait partie du batch Summer 2022 de Y Combinator.

Qui a fondé Typewise ?

Typewise a été fondé par David Eberle, Janis Berneker.

Que fait Typewise ?

Boosting customer service and sales productivity by 2-3x.

Comment lire la candidature complète reconstruite ?

Créez un compte Round Funded gratuit. La version complète de la candidature de Typewise en 26 réponses, et de chaque autre promotion YC, se trouve dans YC Insights.