Aplicación YC de Typewise

Summer 2022Active

Typewise pasó por Y Combinator en el batch Summer 2022 como una empresa de B2B. Abajo: qué hace la empresa, quién la fundó y su aplicación a YC, reconstruida pregunta por pregunta en el formulario real de YC.

Batch YC: Summer 2022
Industria: B2BProductivity
Tamaño del equipo: 12
Estado: Active
Lanzado: 2022

Fundadores

David EberleFounder
Janis BernekerFounder

Lo que hace Typewise

Typewise is an AI-first customer service platform where orchestrated agents resolve requests end-to-end by taking real actions across your stack. Teams describe outcomes in natural language and the platform compiles them into working automations - no flowcharts, no code. You can safely simulate changes and roll them out step by step. Fortune 500 brands such as Unilever and DPD use Typewise to cut support effort by 50%+ while increasing CSAT and NPS. With 200+ integrations, Typewise reads from and writes to CRM, ERP, and other systems to fully resolve cases, handing off to humans only where they add the most value. Hybrid intelligence enables partial hand-offs, review-before-send, and context-preserving resumption - so teams stay in control. Operate natively within Typewise Ticketing, with optional integrations into your existing CRM or helpdesk systems such as Zendesk, Salesforce, or Freshdesk, and enhance agents with a CRM-embedded copilot. A company-specific AI language model keeps every interaction on-brand. EU-hosted and ISO 27001 certified, Typewise delivers measurable ROI in weeks - so you can start small and scale automation with confidence.

Aplicación YC de Typewise, reconstruida

Solicitud de Y Combinator

Typewise, batch Summer 2022. Las preguntas reales del formulario, respondidas con datos públicos.

Founders2
Company7
Progress7
Idea4
Equity3
Curious2
Batch Preference1

Company

Company name

Typewise

Describe what your company does in 50 characters or less.

Boosting customer service and sales productivity by 2-3x.

What is your company going to make? Please describe your product and what it does or will do.

We build an AI-first customer service platform that enables teams to automate support cases end-to-end by describing desired outcomes in natural language. The platform turns these instructions into automations without coding or flowcharts. It integrates deeply with CRM, ERP, and other systems across 200+ integrations, resolving requests fully, with humans stepping in only when necessary. Our platform supports hybrid intelligence features like partial hand-offs and review-before-send, all while letting teams simulate and roll out changes safely. Customers operate with our built-in ticketing or integrate into existing systems like Zendesk or Salesforce, using a tailored AI that keeps interactions on-brand.

Where do you live now, and where would the company be based after YC?

We live in Zürich, Switzerland, and will base the company here after YC.

Explain your decision regarding location.

We are based in Zürich because that's where we found our team and early users. It's a stable tech hub where we can grow, and our approach fits the EU market well, with data hosted in Europe.

21 respuestas más en la aplicación completa

están en la versión completa. Crea una cuenta gratuita para abrirla en YC Insights, junto a cada otro batch de YC.

Ver aplicación completa

Preguntas Frecuentes

¿Es esta la aplicación YC real de Typewise?

No. Y Combinator mantiene privadas las aplicaciones enviadas. Esta es una reconstrucción: las preguntas reales del formulario de YC, respondidas a partir de los datos públicos de Typewise (notas de lanzamiento, antecedentes de fundadores, descripción del producto). Muestra cómo una empresa como Typewise se presentaría a YC, no el texto que enviaron.

¿En qué batch de YC estuvo Typewise?

Typewise formó parte del batch Summer 2022 de Y Combinator.

¿Quién fundó Typewise?

Typewise fue fundado por David Eberle, Janis Berneker.

¿A qué se dedica Typewise?

Boosting customer service and sales productivity by 2-3x.

¿Cómo leo la aplicación completa reconstruida?

Crea una cuenta gratuita de Round Funded. La versión completa de 26 respuestas de la aplicación de Typewise, y de cada otro batch de YC, está en YC Insights.