Aplicación YC de Handled

Summer 2024Active

Handled pasó por Y Combinator en el batch Summer 2024 como una empresa de B2B. Abajo: qué hace la empresa, quién la fundó y su aplicación a YC, reconstruida pregunta por pregunta en el formulario real de YC.

Batch YC: Summer 2024
Industria: B2BRetail
Tamaño del equipo: 2
Estado: Active
Lanzado: 2024

Fundadores

Audrey DjiyaCo-Founder/CEO
Peter NsakaCo-Founder/CTO

Lo que hace Handled

Post-order operations are one of the least automated parts of e-commerce. After an order is placed, teams still spend their days tracking shipments, chasing exceptions, processing returns, adjusting invoices, and answering “Can you check this?” requests. This manual busywork lives outside core systems and scales linearly with order volume, forcing brands and 3PLs to keep adding headcount as they scale. Handled is an operations automation platform for e-commerce brands and the 3PLs that run their order fulfillment. We execute the manual work that happens after an order is placed by unifying post-order data across commerce, warehouse, carrier, and support systems. Handled gives teams real-time visibility across orders, shipments, returns, and inventory in one system - eliminating the need to dig through disconnected tools or react only after customers complain. When issues occur, Handled automatically executes the follow-up work, such as resolving shipment delays, processing returns, filing claims, or making order and billing adjustments, without manual back-and-forth. By combining visibility, issue detection, and automated execution in a single AI-powered operational layer, Handled replaces manual coordination with software-driven post-order operations in a large, recurring market tied directly to e-commerce volume.

Aplicación YC de Handled, reconstruida

Solicitud de Y Combinator

Handled, batch Summer 2024. Las preguntas reales del formulario, respondidas con datos públicos.

Founders2
Company7
Progress7
Idea4
Equity3
Curious2
Batch Preference1

Company

Company name

Handled

Describe what your company does in 50 characters or less.

Automating post-order ops for e-commerce brands

What is your company going to make? Please describe your product and what it does or will do.

We built an AI-powered platform that automates the manual operations e-commerce teams do after an order is placed. It pulls data from commerce, warehouse, carrier, and support systems to give real-time visibility and automatically handles issues like shipment delays, returns, claims, and invoice adjustments without users having to intervene.

Where do you live now, and where would the company be based after YC?

We live and work in New York, NY, and the company will remain based here after YC.

Explain your decision regarding location.

New York is where we have built our network, where our target customers and 3PLs operate, and it positions us close to the e-commerce ecosystem that needs better post-order operations tools.

21 respuestas más en la aplicación completa

están en la versión completa. Crea una cuenta gratuita para abrirla en YC Insights, junto a cada otro batch de YC.

Ver aplicación completa

Preguntas Frecuentes

¿Es esta la aplicación YC real de Handled?

No. Y Combinator mantiene privadas las aplicaciones enviadas. Esta es una reconstrucción: las preguntas reales del formulario de YC, respondidas a partir de los datos públicos de Handled (notas de lanzamiento, antecedentes de fundadores, descripción del producto). Muestra cómo una empresa como Handled se presentaría a YC, no el texto que enviaron.

¿En qué batch de YC estuvo Handled?

Handled formó parte del batch Summer 2024 de Y Combinator.

¿Quién fundó Handled?

Handled fue fundado por Audrey Djiya, Peter Nsaka.

¿A qué se dedica Handled?

Automating post-order operations for e-commerce brands and 3PLs

¿Cómo leo la aplicación completa reconstruida?

Crea una cuenta gratuita de Round Funded. La versión completa de 26 respuestas de la aplicación de Handled, y de cada otro batch de YC, está en YC Insights.